Customer Center
Welcome to our Customer Center. This is the main portal to help answer questions about shopping on the Chagrin Valley Soap and Salve website. With only a few clicks, you can see and manage your account, create an account, find out about US and International shipping and more. We hope this Customer Center will make your online customer experience easier.
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| My Account |
View past orders, update billing, shipping and other account information.
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| The
Shopping Bag |
Can I save my shopping bag? |
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| US Customers |
Ordering and shipping information for US
customers. This includes US territories, possessions and
military.
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| International Info |
Ordering and shipping information for
International customers.
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| Help Me Choose |
"My skin is dry." "My hair is oily."
We receive so many emails concerning which products are best for
your skin care needs that we created a database to help you
choose.
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| Create an Account |
You do not need to create an account to place an order from Chagrin Valley Soap. If you are likely to re-order in the future, creating an account will save you time. No need to re-type basic information every time you shop. For your security, we do not save credit card information.
Also, when you are logged in to your account, items placed in your shopping bag will remain there for . . . ., even if you leave our site. You will also be able to review your order history.
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| Contact Us |
Our contact information
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| Retail Stores |
Retail locations to buy some fabulous
products from Chagrin Valley Soap
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| Return Policy |
Our return policy
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| Privacy Policy |
We value our customers and their privacy. We will not share any personal information with any other company. |
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HOURS OF OPERATION:
Monday thru Thursday
10am - 4pm Eastern Time
Although we are closed
Friday through Sunday,
you can place orders online
24 hours a day, 7 days a week.
Holiday Hours and Vacation Closings