The Holiday season is a very busy time for us. While the Chagrin Valley family works hard to continue our prompt shipping, it may take a few days longer to pack and ship orders--especially after our Cyber Weekend Sale!
The Holiday season is a very busy time for the US Postal service. We have been told that Priority Mail can take 4 to 5 business days during the Holidays and even that is not guaranteed.
Christmas orders (shipped in the US) placed and paid for before Midnight, EST on Saturday, December 17th will be shipped no later than Monday, December 19th and should arrive in time.
Please understand, we have no control over the US Mail. We are located in Ohio. If you live in the west you may want to order earlier!
International customers: Mail delivery is often delayed in the US and mail delivery is also affected by the local post offices in your country. We cannot make any predictions as to the amount of time it will take for packages to arrive during the Christmas season. We cannot guarantee any arrival times. Please order VERY early!
WINTER HOLIDAY BUSINESS HOURS 2016
So that our family may enjoy the Holidays with family and friends, the Chagrin Valley Soap business office will be closed on the days listed below.
Orders can be placed online during our holiday break days. However, we will not be able to accept telephone orders or provide assistance by phone or e-mail over the extended holiday weekends.
Closed: Friday, December 23rd through Monday, December 26th
Orders received on or after December 23rd will be processed and shipped as soon as possible after we reopen on Tuesday, December 27th.
Closed: Friday, December 30th through Monday, January 3rd
Orders received on or after December 30th will be processed and shipped as soon as possible after we reopen on Tuesday, January 3rd.
Orders will be processed and shipped in the order received--so please be patient--it usually takes us about a week to catch up.
From our family to yours,
we wish you a joyous Holiday season
and a New Year filled with
the warmth of Love
and Blessed by Peace!
Thank you for your continued
patronage and support during 2016!
We look forward to serving you in 2017
and for the years to come!
The Chagrin Valley Family