Privacy and Security Policy

 

Thank you for reviewing our Privacy annd Security Policy. We recognize that your privacy and security are of great importance. You can feel safe ordering online because we ensure that your information is protected. We do not share information about you with other companies. We will never sell, distribute, trade or lease our mailing list or customer information to anyone.

This privacy policy explains how we handle information about your visit to our site.

 

COOKIES

Your shopping bag contents are stored in "cookies." A cookie is a small file placed on your computer's hard drive by a web site. As you shop, the "cookie" records each purchase and the price in your shopping bag. Without the cookies, the shopping cart cannot "remember" all of your items. As a result each time you leave the cart to continue shopping, the items disappear. Cookies will also remember the items added to your cart so when you return at a later time they will still be there. We DO NOT store any personal information in the cookie. A cookie in no way gives sites access to your computer or any information about you. We simply create a cookie to store the items in your shopping cart.

 

PERSONAL INFORMATION

When you checkout through our online shopping cart we ask for information needed to process your order or to contact you with any questions we have regarding your order. If you choose to “create an account” our systems will retain only your shipping and billing information through the use of cookies so it will be available when you return to shop again. We do not save credit card information in our system.

 

SECURITY

We use the industry-standard SSL, Secure Sockets Layer, authentication to guarantee the privacy and security of online transactions placed through our website. SSL authentication and 128-bit encryption (scrambling) ensure that your online transaction and credit card information are safe from third-party interception. We do not save credit card information in our system.

 

NEWSLETTER

We will be offering an email newsletter. You will automatically be added to our newsletter list unless you choose to opt-out. As you go through the checkout process there is an “email opt-in” box located the bottom of the “shipping” page. Please unclick the box to indicate that you do not want to be included in our email newsletter. If you do agree to be part of our newsletter, you can change your mind at any time by clicking the “unsubscribe” link at the bottom of the newsletter.

 

WEBSITE LINKS

Our web site contains links to other web sites that may be of interest.  Upon leaving the Chagrin Valley Soap and Salve site, you are subject to the privacy policy of the new site. We cannot be responsible for the protection and privacy of any information you may provide while visiting other sites.