What If My Product Melts in Warm Weather?
We do not use synthetic stabilizers or waxes, so our delicate natural products packaged in glass jars and metal tins are sensitive to temperature changes.
While shipping during warm weather seasons presents a real challenge to our natural skin care company, we accept the challenge in order to maintain our standard of natural and nourishing skin care. We hope you agree.
During warm weather, products may soften or even melt as they sit in warm mail trucks, mailboxes, or on front porches.
The quality and healing properties of our products are not affected by melting.
On sunny or warm days, BEFORE opening the jars or tins, place the items in your refrigerator for a few hours to allow them to harden, just in case they have melted in transit. If you open items, especially those in tins, to check if melting has occurred, they may spill and make a mess!
What is most important is that neither the healing properties of the product nor the usability will be affected by the melting.