Your satisfaction is guaranteed. We make every product by hand and stand behind each one. If you are not happy with something you receive, please let us know and we will work with you to make your purchase right.
Because our products are natural and handmade, we cannot restock or resell anything once it has shipped, so we generally do not accept used products as returns. Instead, just reach out and tell us what happened. We will find a solution together.
Email us at info@chagrinvalleysoap.com or call (440) 248-7627 during business hours.
New to our products? Many of our soaps and shampoo bars come in smaller sizes so you can try them first. Read our full Satisfaction Guarantee & Return Policy.
