Why Choose Chagrin Valley Soap & Salve

Meet Chagrin Valley Soap & Salve

Pioneers of natural and organic skincare

We are committed to clean ingredients that work in harmony with your skin, eco-friendly practices that respect the planet, and sustainable operations that ensure a better future.

Healthy skin is the foundation of overall well-being. Your skincare choices can have a profound impact on how you feel.

We are a small family business focused on a customer base that believes what you put on your skin matters, how a product is made and packaged matters, simple ingredients matter, and integrity matters.

Chagrin Valley Mission

Mission Statement: Create natural and organic personal care products with integrity—using thoughtfully chosen ingredients that support healthy skin and respect the world they come from.

• Use thoughtfully chosen, minimally processed ingredients—fresh, nutrient-rich, and sourced with care from nature.
• Formulate simple, effective products that cleanse, soothe, and support the skin without unnecessary additives or synthetic ingredients.
• Prioritize USDA-certified organic, sustainably produced, cruelty-free, and ethically traded ingredients whenever available.
• Conduct our business with transparency, honesty, and integrity—taking responsibility for our actions and their impact.
• Build lasting relationships with our customers by staying true to our values and the products we create.

Chagrin Valley Core Values

A business is only as good as the culture it promotes in its values!

• Family: Why we exist
• People (Our Customer Community): Our greatest asset and our inspiration
• Integrity and Honesty: “Do unto others …”
• Respect: Treat people with dignity and kindness, listening, communicating honestly, and valuing the people behind every interaction
• Community Responsibility: Encourage, strengthen, and inspire each other through our community service, activism, and charitable giving
• Environmental Stewardship: Be a force for good and inspire change for the better
• Quality: Only the best
• Innovation: Always dream. “To boldly go …”
• Attitude: Together we can!
• Education: Listening, learning, and discerning fact from fiction
• Fun: Turning dreams and ideas into reality

Our shop is full of laughter and creative energy that inspires and motivates. We share ideas, we share a vision, and we are rewarded with a sense that our time together makes a difference!

We make products that we love for the people we love, for those who inspire us every single day, and that includes each one of you!

What Makes Us Different

We are not just another skincare company.

From the beginning, we chose a different path—one rooted in real, natural, and organic ingredients, thoughtful formulation, and a commitment to doing things the right way, even when it isn’t the easiest way.

We embraced natural and organic ingredients, adopted eco-conscious practices, and prioritized sustainability long before they became marketing buzzwords.

Ingredients Come First

We believe every product is only as good as the ingredients used to make it.

That’s why we use minimally processed, nutrient-rich ingredients sourced from the earth—botanical oils and butters, herbs, natural clay, and essential oils—chosen for their ability to support the skin in a meaningful way.

There is nothing artificial, nothing synthetic, and no unnecessary additives—just ingredients your skin can recognize and you can trust.

Thoughtful Formulation

Every product we make is developed in-house, from recipe to final batch.

We work in small batches to ensure freshness and consistency, staying closely connected to every step of the process.

Our goal is simple: to create products that feel good on your skin because they are made with care and intention.

Integrity & Transparency

We believe words should mean something.

That’s why we fully disclose every ingredient we use and remain committed to clarity in everything we make.

Our USDA Organic Certification is not a marketing tool—it is a standard we choose to meet every day, year after year.

Environmental Responsibility

Our choices extend beyond the products themselves.

We prioritize sustainably sourced, ethically traded, and cruelty-free ingredients. We are Leaping Bunny Certified—Cruelty-Free. Our palm oil is Certified Sustainable, and we buy Fair Trade whenever available. 

Our products are biodegradable, our packaging is 99% plastic-free, and our ingredients will not add "forever chemicals" to our ecosystems.

Because what we make — and how we make it — should be mindful of the world we share.

A Community-Centered Business

We are a small family business built on relationships.

We listen to our customers, learn from their experiences, and grow because of their trust. That connection shapes everything we create.

Giving Back

As a family business, we have a strong sense of community.

Giving back is part of who we are—not because it’s expected, but because it matters.

We support a variety of local organizations through both time and donations, focusing on efforts that strengthen our community, care for people in need, and protect the environment.

We are proud to work with organizations such as WomanSafe, Rescue Village, Habitat for Humanity, the Western Reserve Land Conservancy, Shoes and Clothes for Kids, and Medworks, along with other local initiatives.

At the Heart of It

In the end, what makes us different isn’t complicated.

What matters most is simple:
It’s about choosing ingredients with integrity—thoughtfully sourced to care for your skin, respect the earth, and value the people behind them.

That belief guides everything we do.

Natural handmade skin care - from our hands to yours. That is our promise to you! 

Watch as Sam explains who we are and why we are different!