Hair Balm: Coconut Primrose

Chagrin Valley Soap & Salve is a USDA Certified Organic Company

The most important consideration in any business is its customers. Today's world of misleading claims, false advertising, and simple deception, often leaves consumers trying to discover the truth about personal products and their ingredients.

• We want our customers to know that we are committed to transparency in everything we do.
• We want our customers to know that when we say "organic," we mean it.
• We believe that in becoming a USDA Certified Organic company, our customers do not have to wonder if we really use certified organic ingredients or if our organic products are truly organic.
• So we choose to be a certified organic company and abide by the strict standards required for organic certification.

Some of my favorite products are made with ingredients that just do not exist as certified organic. Why? At this time there are no standards created for ingredients specifically used in the personal care product industry. Organic certification of personal care products is based on the organic food standards set by the National Organic Program of the USDA.

But since we are a certified organic company, we are required to submit documentation that even our "non-organic ingredients" were produced without the use of toxic pesticides, genetically modified organisms (GMOs), sewage sludge, or irradiation.

Why Did We Become a Certified Organic Company?

What Do All of the Organic Labels Mean?

Organic Soap Labeling

Why Do Some Products Melt in Warm Weather?

We do not use synthetic stabilizers or waxes, so our delicate natural products packaged in glass jars and metal tins are sensitive to temperature changes.

While shipping during warm weather seasons presents a real challenge to our natural skin care company, we accept the challenge in order to maintain our standard of natural and nourishing skin care. We hope you agree.

During warm weather, products may soften or even melt as they sit in warm mail trucks, mailboxes, or on front porches.

The quality and healing properties of our products are not affected by melting.

On very sunny or warm days, BEFORE opening the jars or tins, place the items in your refrigerator for a few hours to allow them to harden, just in case they have melted in transit. If you open items, especially those in tins, to check if melting has occurred, they may spill and make a mess!

What To Do About Melting

Cream Deodorants

If you think that your balm-like deodorant is melted or runny, BEFORE opening the jar, pop it in the freezer for 10 - 15 minutes. As it begins to harden give it a stir (so that the solids do not sink to the bottom) and place it back in the freezer until firm!

Sometimes a cream deodorant can melt during warm transit and then slowly re-solidify before you receive it. This melting and slow cooling can result in a grainy feeling. If your deodorant feels grainy, simply melt it, mix thoroughly, and place it in the refrigerator until solid.

Since the stick deodorant are made with more beeswax, they are less sensitive to an increase in outside temperature.

Whipped Body Butters

Place a melted body butter in the refrigerator until firm.

Our hand-whipped process adds tiny air bubbles that increase the volume, just like whipping cream. If a whipped product melts, the air bubbles collapse and the volume is decreased.

So, although the jar was filled to the top initially, there will be less volume in the container (since it has deflated) and the container may actually look half full.

After cooling a melted Whipped Butter will be the consistency of our body balm and is still a great moisturizer.

Sugar Scrubs

If a Sugar Scrub melts, the oil may separate out a bit. Give it a good mix and place it in the refrigerator for about 10 to 15 minutes. As it begins to harden up give it another stir to disperse the sugars and place it back in the refrigerator. Once it's solidified and mixed it will be great to use! Again because it is a whipped product, the container may have less volume when the whipped butters melt.

Read more about melting products and what to do in our blog "Natural Skin Care Products Melt In Hot Weather."

We use two different organic symbols on our website.

Each symbol has a unique definition!

Organic Labels

The "certified organic" labeling has been developed by the USDA and refers to organic claims and labeling on food and personal care products in the United States. The USDA has very strict guidelines for the percentage of organic ingredients necessary to receive organic certification. Other countries have their own certification procedures, requirements, and standards. Labeling criteria and allowable ingredients differ from those in the US.

The USDA Organic Logo Label can be used on products that meet the standards of the first two tiers of the organic labeling system in which 95 - 100% of the ingredients are certified organic.

Most of our non-soap products fall into this category and display the USDA logo!

The Certified Organic by OEFFA label is used in our company for two reasons . . .

Soaps and Shampoos: These products contain at least 8% of the sodium hydroxide due to the process of soapmaking. Our "organic" soap is about 87% to 92% organic, but the USDA standard states that a product must be made of 95-100% organic ingredients in order to bear the USDA Certified Organic seal shown above. We are also not allowed to use the words "organic soap" on the label.

Wildharvested Ingredients: When using any agricultural ingredient (any ingredient that has a biological origin) that is not certified organic the same labeling rules we use for soap apply.

The USDA rules for proper labeling state that the products may display the certifying agent's logo but not the USDA organic logo. Our USDA certifying agency is OEFFA (The Ohio Ecological Food and Farm Association). Their logo is displayed on our "organic" soaps and shampoos.

Why do some soap companies use the word "organic" on their labels--even though it is against the rules? Click Here to Read More about Rules for Organic Labeling of Soap!

Unofficial Labels

We sometimes use an unofficial symbol for products made with "natural" ingredients that do not meet the criteria for either label above. You may see this type of symbol on products, like the Dead Sea Black Clay, Bamboo Charcoal, and Loofah Pumice Foot Soaps and our Mud & Clay and Rosemary Mint Charcoal Shampoo Bars.

Organic certification is based on organic farming and agriculture standards. As a result, the list of allowable non-agricultural ingredients (like clay, salt, mud etc) is based on raw materials used in agriculture or food production. Unfortunately, ingredients like some Clays, Pumice, Dead Sea Mud and Bamboo Charcoal are not used in farming or food production and thus do not appear on the list.

Although it may seem long, this is really a very brief description. For more detailed information please read, "What Do All Of The Organic Labels Mean?"

All of Chagrin Valley's natural soap, shampoo bars, and personal care products are certified cruelty-free by Leaping Bunny.

The Leaping Bunny Program was developed in 1996, by The Coalition for Consumer Information on Cosmetics (CCIC), to identify and support companies that are doing their part to help eliminate the unnecessary use and mistreatment of animals to test cosmetic products and ingredients. The CCIC is made up of eight animal protection groups including the Humane Society of the U.S., as well as groups from Canada and Europe.

At Chagrin Valley we do not test our finished products on animals (other than human volunteers), but what about the raw materials, the ingredients we use? Many products display labels claiming that their finished product is ‘not tested on animals’ but this does not guarantee that the product ingredients are actually free from animal testing.

The CCIC Standard is a pledge that a company makes to remove animal testing from all stages of product development. Our pledge to buy ingredients that are cruelty-free is integrated into the purchase order contract for all of our suppliers.

Personal care products displaying the “real” Leaping Bunny logo are certified ‘cruelty-free' using the internationally recognized Humane Cosmetics Standards. These rigorous standards require that no animal testing is performed or authorized for finished products or ingredients in any stage of product development by the company, its laboratories or its suppliers after a fixed cut-off date. All Leaping Bunny companies are subject to independent audits and pledge commitments are renewed on an annual basis.

At Chagrin Valley Soap & Salve . . .

• we do NOT test our products on animals
• we do NOT use ingredients tested on animals
• we do NOT sell into markets that require animal testing
  
  

The Leaping Bunny Program provides
the best assurance to consumers
that they are making compassionate shopping choices
by purchasing Cruelty-Free skin care!