Solon Business Office
Monday - Thursday: 9:30am - 4:30pm EST
Friday: 9:30am - 3:00pm EST
Whenever our business office is closed you can always place orders online 24 hours a day, 7 days a week.
Business Office Phone: (440) 248-7627
If the answering machine picks up during business hours, we are probably making soap... so please call again!
If you have placed a pick-up order you will be contacted when it is available. Pick-up times are during our Solon Business Office hours of operation.
Downtown Cleveland Retail Store
Tuesday - Friday: 11:00 am - 6:00 pm
Saturday: 10:00 am - 4:00 pm
Sunday & Monday: Closed
Chagrin Valley Opens Store in Downtown Cleveland
Our full line of natural organic skin and hair care products is available in our Downtown Cleveland Store in the . . .
Our Arcade Store is Located at:
5th Street Arcades #14(the old Colonial Arcade side)
530 Euclid Ave #14
Cleveland, Ohio 44115
Store Phone: 216-562-8199
Tuesday thru Friday: 11:00am - 6pm
Saturday: 10am - 4pm
Sunday & Monday: Closed
There are other retail establishments that carry a limited number of our products. For a complete list please click here.
For US Orders
- Orders are packed and shipped within 3 to 4 business days from receipt of payment.
- We ship with USPS priority mail which takes approximately 2 to 3 business days to arrive once shipped.
- It depends on your distance from Ohio
- Mail delivery may take longer during holiday seasons.
- You should receive your order within 5 to 7 business days from receipt of payment.
Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.
We know that it can be difficult to order new skin care products online, that is why we offer our soaps, shampoo bars, and many other products in sample or trial sizes so that you can experiment.
Your satisfaction is our goal and we truly believe that you will love our products, but if you are really unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.
We try our best to pack our products carefully so that they are protected during the shipping process, however, once they leave our facility, it is hard to know how carefully they are handled.
If you have received a product that arrived damaged or broken, please contact our business office so that we can remedy the situation. Your satisfaction is our goal.
Contact us during business hours by phone (440) 248-7627 send us an email.
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We do not have promotion codes. We hold specials and sales regularly throughout the year.
Be sure to sign up for our newsletter and follow us on social media to keep updated on these events.
Thanks so much for reaching out to us! If you are a business interested in becoming a Chagrin Valley Wholesale Customer, please review the information below about opening an account with us.
- Typically, an opening order should be at least about $300 to open the wholesale account. I don't hold small private businesses to any minimums for re-ordering. I just ask that you place a good opening order to have a decent selection of products and then order what and as you need from then on.
- Discount pricing will be sent once you apply for an account.
- There is no discount available on sample size soap or shampoo bars.
- There is only a 10% discount available on Gift Boxes, Shaving Brushes or "accessories" on our accessory page.
- We will need the following information when you submit your application:
- New Wholesale Customer Information Form (completed and signed)
- A copy of your State Resale or Tax Exempt Certificate: (Unless you operate your business in a state that does not collect any sales taxes)
- A copy of your Business License (or equivalent)
If you are interested in opening an account please use the contact form linked here and select "Wholesale Accounts" in Category dropdown.
The answer is, YES!
Chagrin Valley Soap & Salve is a USDA Certified Organic company.
The most important consideration in any business is its customers. Today's world of misleading claims, false advertising, and simple deception, often leaves consumers trying to discover the truth about personal products and their ingredients.
- We want our customers to know that we are committed to transparency in everything we do.
- We want our customers to know that when we say "organic," we mean it.
- We believe that in becoming a USDA Certified Organic company, our customers do not have to wonder if we really use certified organic ingredients or if our organic products are truly organic.
- So we choose to be a certified organic company and abide by the strict standards required for organic certification.
We use three different organic/natural symbols on our website.
Each symbol has a unique definition!
The "certified organic" labeling has been developed by the USDA and refers to organic claims and labeling on food and personal care products in the United States. The USDA has very strict guidelines for the percentage of organic ingredients necessary to receive organic certification. Other countries have their own certification procedures, requirements, and standards. Labeling criteria and allowable ingredients differ from those in the US.
The USDA Organic Logo Label can be used on products that meet the standards of the first two tiers of the organic labeling system in which 95 - 100% of the ingredients are certified organic.
Most of our non-soap products fall into this category and display the USDA logo!
The Certified Organic by OEFFA label is used in our company for two reasons . . .
Soaps and Shampoos: These products contain at least 8% of the sodium hydroxide due to the process of soapmaking. Our "organic" soap is about 87% to 92% organic, but the USDA standard states that a product must be made of 95-100% organic ingredients in order to bear the USDA Certified Organic seal shown above. We are also not allowed to use the words "organic soap" on the label.
Wildharvested Ingredients: When using any agricultural ingredient (any ingredient that has a biological origin) that is not certified organic the same labeling rules we use for soap apply.
The USDA rules for proper labeling state that the products may display the certifying agent's logo but not the USDA organic logo. Our USDA certifying agency is OEFFA (The Ohio Ecological Food and Farm Association). Their logo is displayed on our "organic" soaps and shampoos.
Why do some soap companies use the word "organic" on their labels--even though it is against the rules? Click Here to Read More about Rules for Organic Labeling of Soap!
An Unofficial Label
Although not official labels, we use the label on the left on our website and the label on the right on our packaging. We use them for products, like the Dead Sea Black Clay, Bamboo Charcoal, Rhassoul Clay & Yogurt and Loofah Pumice Foot Soaps and our Mud & Clay and Rosemary Mint Charcoal Shampoo Bars because although they are made with organic ingredients, they do not fit the criteria for either label category described above.
Organic certification is based on organic farming and agriculture standards. As a result, the list of allowable non-agricultural ingredients (like clay, salt, mud etc) is based on raw materials used in agriculture or food production. Unfortunately, ingredients like Rhassoul Clay, Pumice, Dead Sea Mud and Bamboo Charcoal are not used in farming or food production and thus do not appear on the list.
Although it may seem long, this is really a very brief description. For more detailed information please read, "What Do All Of The Organic Labels Mean?"
Some of our products are vegan and some are not. The animal-derived products we may use are goat milk, buttermilk, yogurt, honey, eggs and beeswax.
Our products are never tested on animals (except our human volunteers). We are certified Cruelty-Free by Leaping Bunny!
Our soaps contain no animal fats; we use a vegan base of natural plant oils and butters.
At Chagrin Valley Soap, we provide a full list of ingredients for each of our products. In this way, you can make an informed choice about a product that is right for your lifestyle.
Look for the symbol (shown on the right) on our packaging and on the product pages of our website to indicate vegan products.
Chagrin Valley Soap & Salve is certified cruelty-free by Leaping Bunny.
The Leaping Bunny Program was developed in 1996, by The Coalition for Consumer Information on Cosmetics (CCIC), to identify and support companies that are doing their part to help eliminate the unnecessary use and mistreatment of animals to test cosmetic products and ingredients. The CCIC is made up of eight animal protection groups including the Humane Society of the U.S., as well as groups from Canada and Europe.
At Chagrin Valley we obviously do not test our finished products on animals (other than human volunteers), but what about the raw materials, the ingredients we use? Many products display labels claiming that their finished product is ‘not tested on animals’ but this does not guarantee that the product ingredients are actually free from animal testing.
The CCIC Standard is a pledge that a company makes to remove animal testing from all stages of product development. Our pledge to buy ingredients that are cruelty-free is integrated into the purchase order contract for all of our suppliers.
Personal care products displaying the “real” Leaping Bunny logo are certified ‘cruelty-free' using the internationally recognized Humane Cosmetics Standards. These rigorous standards require that no animal testing is performed or authorized for finished products or ingredients in any stage of product development by the company, its laboratories or its suppliers after a fixed cut-off date. All Leaping Bunny companies are subject to independent audits and pledge commitments are renewed on an annual basis.
At Chagrin Valley Soap & Salve . . .
- we do NOT test our products on animals
- we do NOT use ingredients tested on animals
- we do NOT sell into markets that require animal testing
The Leaping Bunny Program provides
the best assurance to consumers
that they are making compassionate shopping choices
by purchasing Cruelty-Free skin care!
We hand blend all of our own products in small batches to ensure freshness, consistency, and perfection.
Our products are not made to sit on store shelves for years and years.
Although there are natural preservatives within the chemical structure of natural ingredients, they are nowhere near as potent as the synthetic preservatives used in commercial products to prolong shelf-life.
Other than soap, our products are remade every few weeks and none are very old when they are sold. Our products, other than soap, should be opened within 6 months of purchase.
Since we use no preservatives or chemical stabilizers, the more important question is, "how long will the product last once it has been opened?
Once opened, skin care products become exposed to dirt and microorganisms (bacteria, yeasts, and molds) that are found in the air and on the skin.
As soon as you open and begin to use any product, simply the way in which you use it will affect its lifespan.
So, we are beginning to use the PAO (period-after-opening) symbol. These symbols are already available on the product pages of our website and we are in the process of adding them to all of our labels.
The POA symbol is a standard symbol that identifies the useful lifetime of a skin care product after it has been opened for the first time.
As you can see from the picture on the left, the symbol is an open jar with a written number and the letter "M" for the word "months."
A product with a "6M" would mean that it is good for 6 months after opening.
Tip: write the date you open a product for the first time on its label so you can keep track of the period after opening.
This POA number represents our best suggestion. There are many factors that can affect the lifespan of a product. If a product is discolored, has an unpleasant smell or looks odd, the product should not be used and should be discarded.
- Each time you place your warm fingers into a tin or jar, you melt some of the butter which can change the consistency of the product.
- Fingers also introduce bacteria and other contaminants into the product.
- If a product has not been stored properly, for example, if the lid has been left off for long periods of time, the product may ‘go off’ before the period after opening has passed.
- As scented products age, some of the natural essential oil scent may be lost. Pure essential oils just do not have the staying power of synthetic fragrance oils.
- Over time, natural colors may also fade.
If you’re like me, and you find an old dusty product hiding in a drawer, makeup bag, or even a suitcase from your last trip, you can call us with the lot number and we can verify its age. Obviously, if it seems off in any way, toss it!
Please note: This PAO symbol is widely used in Europe to recommend the length of time a product remains usable after opening, for products that have a shelf-life of at least 30 months. Our products do NOT have a shelf-life of 30 months before opening.
Trying to choose the right natural soap and skin care products can be a bit overwhelming especially when you have allergies and/or skin sensitivities.
Since we proudly list every ingredient in all of our products, reading the ingredient list will help to eliminate ingredients that may cause you problems.
We receive so many emails asking for help with allergies, we created categories in our “Help Me Choose” section to provide information for those with allergies or sensitivities to nuts, coconut, shea butter and gluten.
We do not use synthetic stabilizers or waxes, so our delicate natural products packaged in glass jars and metal tins are sensitive to temperature changes.
While shipping during warm weather seasons presents a real challenge to our natural skin care company, we accept the challenge in order to maintain our standard of natural and nourishing skin care. We hope you agree.
During warm weather, products may soften or even melt as they sit in warm mail trucks, mailboxes, or on front porches.
The quality and healing properties of our products are not affected by melting.
On sunny or warm days, BEFORE opening the jars or tins, place the items in your refrigerator for a few hours to allow them to harden, just in case they have melted in transit. If you open items, especially those in tins, to check if melting has occurred, they may spill and make a mess!
What is most important is that neither the healing properties of the product nor the usability will be affected by the melting.
NO! Chagrin Valley Soap & Salve
does not use raw materials that contain
Genetically Modified Organisms (GMOs).
Chagrin Valley Soap & Salve is a USDA Certified Organic company.
We are required to submit documentation that ALL of our ingredients, even our "non-organic ingredients," were produced without the use GMOs.
Since the U.S. National Organics Program forbids the use of genetic modification in products to be certified as organic, purchasing organic is a great way to lower your exposure to GMO’s.
Genetically Modified Organisms refers to any animal, plant or microorganism that has been changed in a lab at the gene level. It is also known as “genetic engineering."
We often receive emails and phone calls from customers with chronic irritated or inflamed skin problems.
We have learned that for some people simply switching to a natural product may help.
We believe that natural ingredients are milder, healthier and gentler on the skin. I often say that it’s what's NOT in our products, that is often the most helpful.
While we cannot promise that our products will help heal your inflamed or irritated skin conditions, we have received a lot of feedback from customers telling us that our products have helped soothe irritated skin problems.
We have used this feedback to create "Help Me Choose" pages for a variety of skin issues.
Pure essential oils, herbs, and other natural ingredients have been used for centuries. Their folklore and uses have been passed down through generations.
Please note that our products are NOT drugs or medicines meant to treat or cure illness, which would require FDA testing and approval. Our products are intended to help soothe irritated skin.
If you have sensitive skin issues, always try an allergy patch test before using a new product.
Aren't all handmade soaps the same? . . .
The answer is NO!
Saying a soap is "handmade" says nothing about quality of the ingredients or the knowledge and skill of the soapmaker!
Chagrin Valley is not just another soap and skin care company. We are committed to healthy skin, healthy people and a healthy planet.
We are a USDA Certified Organic Company specializing in luxurious, organic, handmade soaps rich in natural glycerin for healthier skin.
It's all about the ingredients! Inspired by our love of nature, we use organic herbs, seeds, flowers, vegetables, fragrant spices, fruits, pure essential oils and purifying clays for their exceptional skin care benefits and to provide natural color, aromatherapy, texture, or gentle exfoliation. Nothing artificial, nothing synthetic, no GMO’s, just natural wholesome ingredients.
Chagrin Valley's Natural Soap & Shampoo Bars Are...
- all natural
- made with USDA Certified Organic ingredients
- handcrafted in small batches using the old-fashioned Cold Process Method
- made with sustainable and fair trade ingredients
- certified cruelty-free
- free of detergents
- free of synthetic fragrances
- free of synthetic colors
- free of artificial preservatives
- free of artificial foam boosters
- free of alcohol and petroleum products
- free of synthetic additives
- free of GMOs
- mild and nourishing
- rich in natural glycerin
- magnificent long-lasting lather
- cured for 8 to 10 weeks
Our soap making process uses only natural and organic ingredients. Why add artificial ingredients to a handmade product?
The Short Answer
NO! Adding antibacterial chemicals to soap does not keep your family safe from germs.
I understand why folks (especially those with children) are choosing products labeled “Antibacterial,” hoping to keep their family safe in the war against germs.
"Consumers may think antibacterial washes are more effective at preventing the spread of germs, but we have no scientific evidence that they are any better than plain soap and water," said Janet Woodcock, M.D., director of the FDA’s Center for Drug Evaluation and Research (CDER). “In fact, some data suggests that antibacterial ingredients may do more harm than good over the long-term.”
Simply washing your hands with old-fashioned natural soap and water rids your skin of most fungi, bacteria, and viruses. Soap does not kill germs, it surrounds them and carries them away.
The Long Answer
Please read our blog: Antibacterials: More Harm Than Good!
Chagrin Valley Soaps Are Made Using Natural Ingredients and Are Biodegradable!
What Does Biodegradable Mean?
By definition, biodegradable means capable of being broken down by the action of living things, like natural bacteria, into simple substances that are not harmful to the environment.
If You Are A Camper Or Backpacker, Please Read On...
There are many soap makers out there with good intentions who are claiming that their biodegradable soap or shampoo is safe to use in rivers and streams.
Even biodegradable soap can eventually pollute lakes and streams if it is not used sparingly.
The bacteria that break down soap are present mostly in soil. That means that when you wash, please be sure that your soapy rinse water ends up in the soil away from fresh water sources like lakes, rivers, and streams.
We often receive emails from concerned customers that have read about the devastating effects that palm plantations can have on tropical forests.
At Chagrin Valley Soap we treasure our planet and its inhabitants. We know that although we play a very small part, we must always make choices that are ecologically and socially responsible.
As the global demand for palm oil continues to increase we want to be part of the global initiative that changes how that palm oil tree is grown.
Our Palm Oil is grown and manufactured according to standards for sustainable practices set forth by Rainforest Alliance.
Chagrin Valley’s Palm Oil
Over 30 years ago large tracts of rainforest in South America were cleared via “slash and burn” with a promise to indigenous people that they would have fresh farm and grazing lands.
The top soil in the rainforest is very thin and with the trees gone there were no roots to serve as temporary water storage and no protection from the tree canopies to prevent soil runoff. As a result, all of the soil nutrients were washed away creating areas of barren land. (Picture to the right from Wikipedia)
The palm oil that we purchase comes from plantations that have been grown on these once barren lands in a region of the Amazon that was cleared 30-40 years ago. The palm plantation has reintroduced a new forest crop which has brought back many species of birds and other plants and animals and preserves forests surrounding the plantation. While not as diverse as native Rainforest, it is a huge improvement over barren grasslands.
As the global demand for palm oil continues to increase, we believe that if both manufacturers and consumers demand Certified Sustainable palm oil, producers will grow Certified Sustainable palm oil. That is the only way to really protect our rainforests.
If there is no demand, growers will continue the cheaper unsustainable practices, because no one is paying them for a sustainable product. (If you build it, they will come!)
So instead of eliminating palm oil, at Chagrin Valley we use certified organic, certified sustainable palm oil. Our palm oil is either Rainforest Alliance certified sustainable or Friend of the Earth certified sustainable.
Please read our blog, "Will A Palm Oil Boycott Really Help?"
Chagrin Valley Full-size natural soap and shampoo bars weigh about 5.8 ounces after curing. The dimensions in inches are approximately 3.75 x 3 x 1.
Most handmade soap companies sell bars that are about 3.5 to 4.5 ounces. Our customers have told us that they like the larger size bars.
Our Natural Soap and Shampoo Trial Size Sample Bars weigh approximately 1.5 to 2 ounces.
Our soaps and shampoos are hand-poured into molds and hand cut into bars. The freshly cut full-size bars weigh about 6.4 to 7.0 ounces before curing.
Our soaps and shampoos are allowed to cure for 8 - 10 weeks. We aim for each hand-cut bar to weigh 5.6 to 6.0 ounces (average size 5.8 oz.) after curing.
Why the variation in weight?
- First of all our soaps are a handmade product
- Also, as our curing bars sit and wait for a new home, they will continue to lose water weight and shrink a bit
- Since all of our recipes are different, the amount and type of liquid used to make each recipe differ and the more liquid used in the recipe, the more they will shrink as they cure
- In Winter the dry heat will often cause bars to shrink a bit more
- The good news is that the older bars will last longer and lather even better
Some companies sell their soaps after only one month of curing. The longer a soap bar cures, the more it will shrink. Our longer curing process ensures a milder, harder, longer lasting bar, with a very rich lather.
When you compare Prices of other soaps, please compare SIZE and ingredients as well!
Shampoo & Hair
Shampoo Bars Are One Of Our Favorite Discoveries!
The wholesome goodness of our handcrafted soap is available for your hair.
Shampoo bars are an all natural conditioning shampoo in a solid bar form. Yes, this is real shampoo in a solid bar. Shampoo bars are not a new idea.
They were commonly used before liquid detergent shampoos and conditions were invented in the 1940's.
Although the process for making a shampoo bar is the same as making soap, our shampoo bar "recipes" are specially formulated with natural plant oils, butters, botanicals and essential oils that nourish your hair and scalp.
Our shampoo bars contain no artificial fragrance, color, preservatives, detergents, alcohol, urea, formaldehyde, sodium lauryl sulfate, DEA, propylene glycol - or any of the other synthetic hair care additives.
Each of our shampoo bar selections contains a different blend of natural plant oils, essential oils, and herb infused oils. No two recipes are the same.
Which Shampoo Bar Is Best For My Hair?
Everything You Want To Know About Shampoo Bars!
Please read "Everything About Shampoo Bars!"
Conventional shampoos and conditioners, even some that claim to be natural, contain waxes, silicones or other additives that coat your hair to make it feel smooth.
Since our natural shampoo bars do not strip hair like detergent based shampoos, you may notice your hair feels different immediately after washing because your hair is accustomed to the squeaky clean feel of detergent based shampoo.
Switching from conventional shampoo to a natural shampoo bar often means a transition or adjustment period. While many folks have little problem with their hair adjusting to a new routine, some do.
Since everyone's hair is unique it is difficult to tell you exactly what your transition, if any, will look and feel like. Your hair may feel greasier than normal or it may even feel drier than normal. It may feel waxy, coated or just weird.
This transition period, which can range from a few days to a few weeks or even a month, is literally a time for your hair, which has been addicted to chemical-laden shampoos, to go through withdrawal, and learn to live a chemical-free life. It's not easy!
It may take some patience, but if you can persevere, your reward will be healthy, soft and silky hair.
We have been making shampoo bars for over 14 years and have received so many questions. Below are links to pages that may help answer your adjustment questions.
For more detailed information and great transition tips please read our blog "Tips Adjusting To Shampoo Bars."
Whether or not you need to use an apple cider vinegar (ACV) rinse depends on a number of factors.
- Your water: If your hair does not seem to be adjusting to the shampoo bars, it may be due to your water. Hard water makes it more difficult to rinse natural shampoo from your hair.
- Hair length: Many of our male customers and women with short hair have found that they do not need to rinse with vinegar, simply because their hair is short.
- Tangles: ACV rinses often help with tangles.
- Residue: If your hair has residue from previous products or you regularly use conditioners, styling gels etc., our shampoo bars are mild and may not remove residue from your hair like detergent shampoos. ACV rinses help remove build-up and product residue.
- Hair type: Everyone's hair is unique.
I wish I could use an apple cider vinegar (ACV) rinse very day. Besides creating tangle-free locks, I also love the way it makes my hair look and feel. As I have gotten older my hair has become drier and I can only use an ACV rinse 2 or 3 times week.
We often receive questions as to whether our soaps, shampoos, and other natural products are safe to use during pregnancy.
We recommend that expectant and nursing mothers check with their midwife or physician before changing a skin care routine with our products, or any other line of products.
Read the label on a bar of commercial soap. Read the label on your jar of moisturizer. Now read the ingredients in a Chagrin Valley product.
We use quality natural and USDA Certified Organic ingredients. No synthetic additives, colorants, fragrances, preservatives or chemical derivatives are used.
There is nothing in our all natural basic soap or other products that could cause a problem in pregnancy.
Topically applying the herbs present in many of our soaps, is also not a problem. Your skin will absorb much less herb from the soap than if you would sprinkle them on your food.
The issue that seems to be of most concern is the use of essential oils during pregnancy. There is an awful lot of confusion and inaccurate information concerning the use of essential oils in pregnancy.
The question of safety and safety testing has a lot to do with the actual “dose” of herb/essential oils. Most of the clinical research on essential oil safety is based on information for internal (actually ingesting) large doses of herbs, essential oils, or herbal "medicines." Obviously there have been no tests done on pregnant women.
The concentration of essential oils that are absorbed through inhalation, as in aromatherapy, and massage is much lower than if you were actually ingesting the oil.
Also aromatherapy and massage therapy use much higher concentrations of essential oils than you find in soap or even in eating the herb. With aromatherapy you are inhaling the high concentrations which get absorbed via the lungs and in the massage therapy the essential oils remain on your skin and are absorbed.
Our scented soaps are gently scented with essential oils, but the choice is between you and your health care professional. The most critical time is the first trimester.
Soap does not remain on your skin very long and the percentage of essential oils used in our products is low. Remember we sell many soaps that have no added scent.
Just about every one of our products, like lip balms, whipped butters and deodorants has a "no added scent" version.
When there is a growing baby to consider, if you are at all uncertain as to the safety of an essential-oil containing product, or any ingredient, please consult your doctor, midwife or health care professional!
When it comes to safety during pregnancy it is understandable that many massage therapists and aromatherapists decide to err on the side of caution in recommending the avoidance of certain essential oils.
Some Herbalists and Aromatherapist believe that essential oils that are normally safe to use, are safe during pregnancy, while others will recommend avoiding all essential oils during pregnancy.
Some essential oils that are normally quite safe have hormone-like effects and some even stimulate uterine muscles, both of which would be contraindicated during pregnancy.
Please do not ask us if one of our products is safe to use during pregnancy--we will simply refer you to this page.
We do not provide a list of essential oils considered safe during pregnancy because the information available is very contradictory. One aromatherapy source will list an essential oil as problematic and another states it is fine and the information is changing constantly. Please do your own research and consult your doctor, midwife or health care professional for the most up-to-date information.
Sensitive Skin Can Strike During Pregnancy
Even if you have never had sensitive skin in the past, you may notice that a product you have been using for several years now irritates your skin.
The stretching belly is often the most sensitive spot. Other potential problem areas include the hips, thighs and bottom where the skin may become dry and flaky.
Although the exact cause is not known, raging hormones do make you more sensitive to a wide range of things and also your skin is thinning and stretching as you, and your baby, grow.
These changes can behave in unpredictable ways. For example, if you have eczema you may suffer from major flare-ups or complete remission during pregnancy.
Keep your body well moisturized and avoid products that contain synthetic additives, colorants, fragrance or preservatives. Any of these can exacerbate sensitive skin problems.
Before trying a new product, you can always do a patch test to test for sensitivity.
And again, we recommend that expectant and nursing mothers check with their midwife or physician before changing a skin care routine with our products, or any other line of products.
We often receive questions as to whether our soaps, shampoos, and other items are safe to use young children.
A baby’s skin, so thin and delicate, is no place for harmful synthetic chemicals. Sadly, even some of the most trusted baby brands add nasty chemicals to their products.
Read the label on a bar of commercial baby soap or shampoo. Read the label on a bottle of commercial baby oil. Now read the ingredients in Chagrin Valley products.
We recommend starting with our Milk & Honey Baby Soap. We also recommend our three Castile soaps and a Carrot & Honey Soaps. They contain no artificial colors or fragrances.
They also make a great baby shampoo--just keep the soap away from their eyes, we do not add any chemicals that anesthetize your baby's eyes.
When you think your child is ready, try some new soaps.
As with all new products, it is best to do a skin patch test prior to full usage to test for any skin allergies or sensitivities. If you have any questions or concerns always check with your doctor or health care professional.
It is best to add only one new soap at a time and use it for a while before switching to a new soap.
Please do not ask us to diagnose your child's skin problems, we are not health care professionals. Our recommendations are based on what our customers have shared.
Rewards and Referrals
The Chagrin Valley Soap & Salve Loyalty Rewards Program is a small way for us to say Thank You and reward our loyal customers who continually support what we do.
Points will be automatically added to your account after each successful purchase at a rate of 5 points per dollar spent.
Points can also be earned by sharing your unique referral link with friends and family. When you share your referral link with someone, they will receive $5 off their first purchase after which you will receive 500 points towards your account. (See the Referral Program FAQ below.)
It's free to join and anyone can participate.
To participate create a user account on our website and be sure to always log in before making a purchase. Points will be automatically added to your account after a successful purchase.
If you already have an existing account you are already a member of our rewards program and will automatically earn points for each successful purchase made after January 31, 2019.
Please note that purchases made when checking out as a guest are ineligible for points.
Reward codes cannot be combined with any other coupon codes and are one-time use only.
Points will be earned for every dollar spent if you have signed into your chagrinvalleysoapadsalve.com account and successfully placed an order.
Points will only be awarded for purchases made after the launch of the loyalty rewards program January 31st, 2019.
We are unable to retroactively apply points to your account for purchases made before the official launch date.
To redeem points, sign in and go to the My Account page. Once there, click on the "Redeem Rewards" link on the right-hand side of the page.
This will launch the Rewards and Referrals launcher. Once the launcher has popped up you will be presented with all of the different ways for you to redeem your points.
After you have selected your desired reward you will be presented with a coupon code to use at checkout.
Alternatively, if you are logged into your account, you could redeem your points and apply the reward directly on the checkout page.
- Select the reward that you would like to redeem under the "redeem points for rewards on this order" on the checkout page
- Click redeem
- The reward has now been applied to your order
Earn Loyalty Rewards by referring friends and family.
Simply login to your account and navigate to the rewards program page.
Click on the rewards and referral launcher and follow the links to refer a friend.
You will be presented with a unique referral link for you to share with your friends and family.
When someone clicks your referral link, they will be presented with a coupon code to receive $5.00 off their first purchase.
You will receive 500 points towards your account after a successful purchase has been made using your referral link.
Points will only be awarded for purchases made after the launch of the rewards program January 31st, 2019. Due to software limitations, we are unable to retroactively apply points to your account for purchases made before the official launch date.
Wholesale orders will not qualify for points.
To receive points on your birthday, you must save your birthday in your rewards account at least 30 days before your birthday.
To do this, simply click the rewards and referrals launcher button on the rewards page and then click on "ways to earn."
You will see the option to save your birthday. An automated email will notify you on your birthday that you have received 500 points.
*Remember, in order to receive the 500 hundred points on your birthday you must have saved your birthdate in your account no later than 30 days before your birthday. So, save it now--so you don't forget!